Policies & Procedures

Cancellation Policy

Students who are registered and have paid who wish to cancel may do so no later than 24 hours before their scheduled class time. There is a $5 fee for cancelation due to transaction processing fees. Refunds may take 24-48 hours to process depending on the method of payment used. Registration fees will become non-refundable within 24 hours of scheduled class time.

Rescheduling Policy

In the event that a student should need to reschedule a class, notification must be given to Caskey CPR no later than 24 hours before their scheduled class time. A student may choose another public class date/time from the Class Schedule on our website. Notification must be given to Caskey CPR via email or phone call no later than 24 hours before their scheduled class time. In some special circumstances (death in the family, personal injury, acts of God), Caskey CPR may choose to allow students to reschedule for later class sessions.

Inclement Weather Policy

In the event of inclement weather, notifications will be posted on the home page of our website and email notifications will be sent to registered students affected. This rarely happens. We have only had to cancel a handful of classes in our 11+ years of business.